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WARRANTY
1. Three Year Factory Warranty
All of our items come with a 3 Year Warranty from the date of dispatch. Accessories orders have a six-month warranty period. A replacement item, if sent, does not restart or in any way extend the warranty period.
2. Spare Parts Support
Resellers may purchase spare parts and return any faulty parts for a refund equal to the purchase price of the faulty parts only.
Please note:
1) OEM orders qualify for a 1% spare parts credit.
2) Extended warranty or no warranty terms are available. Please consult your salesperson.
3) Third party QC and QC methods are acceptable. Please consult your salesperson.
4) After sales video and training support is provided.
Resellers qualify for training with our professional tech team in after sale support and receive instruction via online videos and written materials.
Normally, we do not give refunds, but if we make an exception, please note the shipping fees are not refundable. Product returns for replacement and refund must be reported to us within 30 days from the date your product originally shipped out.
The above warranty does not apply to damage or failure resulting from:
Thanks for your understanding.