Specifications 

 

Our Services

a. MOQ: Any quantity you need is welcomed.

b. Customized Design: We can produce according to your request.

c. Good Service: We treat you need with high professionalism and passion.

d. Good Quality: Strict quality control system.Products get great feedback from customers.

e. Fast Delivery: We can delivery our cargo in 7 days, as soon as possible.

After-sales Service

a.Reply within 24 Hours

b.Professional consultation service is available within 24 hours after receiving your feedback regarding the items that that you bought.

Global Insurance Service

Global insurance service guarantees the safety of items when installation and application.

Compensation Policy

Any quality problem caused by our company side with enough evidence, we promise you that if could be re-produced for free.

Q1. Are you a factory or trading company?

A1. We are a factory.

Q2. What's your MOQ?

A2. For our common specification, usually our MOQ should be 20pcs to 50pcs, but we accept lower quantity for your trial order.

Q3. How is your quality?

A3. We have a very seriously control system. We guarantee the high performance of our products.

Q4. Can we use our brand?

A4. Yes, we provide OEM service, just send your packaging design and Logo to us.

Q5.What is the Warranty for your products?

A5. For one year from the date of purchase, If any problem on our side, we will make prompt response, and take the shipping cost and send replacement.

Q6. Do you have different quality for different kind of stone?

A6. Yes, according hardness of stone and stone's feature, we have different typology respectively.

Q7. If we need technical support, can you offer us?

A7. Yes, we have an experienced team, offering our customers additional benefits with specific advice, by our product management staff, engineers and technicians.

Q8. How can we be your agent in our country?

A8. Please inform us your detailed company, we will discuss and propose helpful suggestion for you, and to find the best solution for you.

Q9. Do you offer free samples?

A9. Normally we do not offer free samples, but we guaranty our product's quality.

Q10. Is there cheap shipping cost to import to our country?

A10. For small order, Express will be the best, And for bulk order, sea ship way is best but take longer time. For urgent orders, we suggest via air to airport or by Express send to your door.

Q11. Which Express company you send? How many days we can receive?

A11. We are official partner of DHL, it will take only 3-5 days after we sent.

Q12. When you can reply to me when I send you an Inquiry?

A12. We promise to reply within 24 hours(not including holidays) on receipt of your inquiry.

 

Contact Us:

Svan Choi
 


If you are interested in any of our products or would like to discuss a custom order, please feel free to contact us.We are looking

forward to forming successful business relationships with new clients from around the world in the near future.  


Your special requirements are highly valued; please contact us for more details.