5. FAQ

Q1:How can we get sample to test quality before placing order?
Very glad to tell you that Our Sample department can provide free bottle sample for our customers to test quality.
Usually, we will choose to ship samples by DHL, FEDEX, UPS etc.Pls kindly tell us your company name, delivery address, phone number and contact person for safe sample delivery.
Q2. Can we do printing or label printing on the bottles ?
Yes, we can.For eliquid bottle service, we can offer label printing, shrink wrap, box packing, display cardboard box. About printing Color: Color can be made according to PANTONE color Number if needed.
Q3:What kinds of logo technic will you use?
A:Silk screen print ;Embossing/Debossing ;Woven label ;Embroidery ;Laser.
Q4. What is the normal lead time?
For stock bottle, we will send goods to you within 1-3 days after receiving your payment.
For surface handing service, the delivery time is 3-7 work days after receiving your payment.
Q5. What is your shipping terms?
**For small trial order,FEDEX, DHL, UPS, TNT etc can be provided.
**For larger order,we can arrange shipment by sea,by air according to your requirement.
We will help you to choose the best efficient shipping way according to your detail requirements.
Q7. If any defective bottle, how can you settle it for us?
We have 1:1 replacement for the defective bottle.