Product Description
Em
in case the lock loss the power or you can't open it by fingerprint or code, you can use electronic key from outside
open the lock directly. 

Company Information:
DOUWIN Int'l Industry Limited is the specialized Chinese manufacturer for CE-certified electronic locks, Our main products
consist of hotel lock, card lock, RFID card lock, cabinet lock,locker lock,electronic locks, magcard lock,fireproof UL Grade
magnetic card lock, IC card lock, RF lock,125khz card lock,13.56Mhz lock, MF card locks, hotel card lock,hotel door lock,
electronic door lock,hotel lock system,sauna lock, one card pass, smart card locks, card key lock, intelligent lock, ID lock,
swipe card lock,stripe card locks,digital lock, energy saving switch, hotel safe,doorbell etc. Our products and systems are
widely used in guesthouses,hotels,flats and office intelligent estate,and the quality and service of our products are widely
acknowledged by our users. 

Warranty:
1. We provide 1 month replacement and 12 months maintenance warranties.Items can be replaced during the first month
ormaintained for the first year.
 
2. Buyers are only responsible for the return shipping fees for warranty items.(In most cases,buyer will only have to return
the problem components rather than the entire package.). 
3.Before returning items, please make sure you get our return address,and write "gift" on the delivery detail
sheet. Please use regular postal service and send us the tracking number. 
 
As soon as we receive the items, we will repair or exchange them ASAP 
Our  Services   

1. Any inquiries will be replied within 24 hours.
 2.we design packing,and put your logo on keys,cylinders or plates
3. After-sale service
  1). All products will have been strictly quality checked before packing.
  2). All products will be well packed before shipping.
  3). All our products have 1  years warranty. And we sure the products will
  be free from maintenance within warranty period.
4. Timely Delivery
5. Payment
You can pay for the order via: T/T, Western Union or Paypal.

FAQ:
Q:How can I order?
A:You can contact us through inquiry,email,trademanger,whatsapp, skype or telephone call.
 
Q:How about your quality? 
A:We offer you oem high quality.Each item will be tested one by one and packed well to ensure goods
complete and safe to you.
 
Q:What's your guarantee? 
A: We provide 6 to 12 months warranty for our products ..If the product has quality problem, you can return
or refund. Man-made damage and the products have been used is not within the scope of the
guarantee.
 
Q:How can I pay ?
A: We accept payment of western union, bank transfer,paypal, moneygram etc.After you done paid,remember
to contact us .
 
Q:When will you send?
A: We will ship 2-3 days after payment is received.

Don't hesitate to contact us, if you have any question. 
Look forward to your reply. 
With kind regards.