FAQ
Q. How do we repair the Inflatables?
A. Minor cuts or punctures do not affect the performance when the inflatable during display. They can be easily repaired after the display. For extensive damages, factory repair services are available at very nominal charges.
Q. How long do the Inflatables last?
A. The life of the Inflatable depends on the maintenance. Please follow the Safety Rules when use the inflatables. If any small damage by others' carefulness, you can use the material and accessories in it to repair the inflatable. And as usual, if you can use it in the correct way, we can have warranty of 3 years for it.
Q: What's material of your inflatables tent?
A: The material used for inflatable tent can be PVC tarpaulin or OXFORD material or Nylon, we can use different material for production base on client's requirement.
Q: What's the shipping way we can choose?
A: Shipment can be arranged by see or by air. The shipping cost should paid by buyer. Air shipping cost is much high but take short time for delivery, normally within 5-7days Sea shipping cost is lower, it's much economical for large inflatable item, But take very long time for receive the goods, client need to do the import custom declaration by themselves. Normally sea shipping time is 15-30day or more, mainly depend on the vessel shipping line's schedule.
Q: How about the package
A: We pack inflatable games by carpet at first, then put the package in tarpaulin bag so that the packages will not be frazzled during delivery process. In order to let you find your goods quickly, we will paste a mark paper with your order number.
Q, I Want a sample? Can you provide to us free?
A: We do not supply free samples to our clients, because the sample is too big to send and it will cost us a large sum of money. So we We just supply sample material, or we suggest you purchasing one product as your sample.
Q: What kind of guarantee you give?
A: Our inflatable games can be used more than 3 year. If it is damaged, you can use the glue and material to repair it...We will send a kit bag attached every inflatable product.