Q1. Is free sample available? 
A: Yes, we are happy to send free samples of some items for quality evaluation. Please contact us to get the sample application process. 

Q2. What is your lead time? 
A: Stock 3-7 days in general. Or please contact us by email for specific lead time base on your order quantities.

Q3. How does your factory do regarding quality control? 
A: Quality is priority. We are under Shenzhen Institutes of Advanced Technology (SIAT) and Chinese Academy of Sciences (CAS). We have advantages of the medical sterilization experiences and the highest standard of facilities. We attach great importance to quality control from the very beginning to the end. All raw material we used are non-toxic, environmental-friendly. We have a professional QA/QC team to ensure the quality. 

Q4. Do you accept OEM or ODM order? 
A: Yes, we accept both OEM and ODM for customers. 

Q5. What are your terms of delivery?
A: We can accept EXW, FOB, CIF, etc. You can choose one which is the most convenient for you. 

Q6. What is the payment way? 
A: TT, Online Bank Payment, etc.

if want more information , please free to conduct me, Peter.Chen