Trade assurance:
 
1.100% product quality protection
2.100% on-time shipment protection
3.100% payment protection for your covered amount
 
 
FAQS:  
Q1. Do your products get any certificates?
   Yes, CE for EU market, FDA for USA market.
 
Q2. What's the guarantee, in case the machine breaks down?
  24 months quality warranty. If machine breaks down, generally speaking, our technician will figure out what problem it is based on clients' feedback. Parts (excluding the consumable parts) shall be replaced for free If there is any problems during warranty period.

Q3.Can you do the design for us?
   Yes. We have a professional team having rich experience in designing and manufacturing. Just tell us your ideas and we will help to carry out your ideas into perfect fact. It does not matter if you do not have some one to complete files. Send us high resolution images, your logo and text and tell us how you would like to arrange them. We will send you finished files for confirmation.
 
Q4. How to pay to you?
   30% deposit, 70% balance paid before delivery by T/T is prefer; small amount with PayPal is also acceptable.
 
Q5. How long is the delivery time?
   For standard machine, it would be 3 - 5days. For non-standard/customized machines according to clients' specific requirements, It would be 15days.
 
Q6. Do you arrange shipment for the products?
   FOB or CIF price, we will arrange shipment for you, but EXW price, clients need to arrange shipment by themselves or their agents.
 
Q7. How about the documents after shipment?
   After shipment, we'll send all original documents to you by DHL, including Commercial Invoice, Packing List, B/L and other certificates as required by clients.
 
Q8. How is the packing?
   Three Layers package -- (Water-proof plastic film+ Foam board protection + Solid seaworthy wood box)
 
If you have any query, please feel free contact with me:

Contact Information
Attn: Ms.Ella Lee
Tel:  +(86)755 23777882