Production process

For production process,Aluminium ingot to molten aluminium, die casting, quality inspection, polishing and edging, drilling and tapping, rough finish, dusting, fixed bracket to complete the whole process with strict technical regulation and procedures.

FAQ

Q. How to proceed an order for led light?

Firstly let us know your requirement and purchase intention, and we'll quote accordingly and advise you the leading time and assist you with transportations to make sure to deliver the products to you with the best quality & efficiency & the most economic routes.

Normaly if customer requests samples, we'll do sampling and do customized solution upon request. It takes about 7-14 days to get sample delivered to your doormat through Fedex/TNT, DHL etc.

We'll arrange the production once sample is approved from clients and trail order is accepted. It takes about 14-20 days on stock dispatch and the factory always send the earliest shipping for your convinient. We're here to update you with delivery status all the way from dispatch to stock arrival.

Q How to instore LED light?

To place the light pole into the best spot with good day lighting.The solar led light pole should be the length 4-10m, the thickness 3.0mm with material iron or steel, the diameter 40/50/60mm. For material wise, it would be better to instal with iron & steel for the light pole material. Always check & measure the connection of the LED light before matching light pole.

Instal the light onto the light pole, and to connect the pole according to the instructed voltage on the light package. Remember to cut off the electricity when connecting it to avoid electric shock.

LED lights need the specific screws to fix and set to make sure stable installation.

Q What's the payment terms?

We could accept payment by TT and LC payement. Other payment terms to be negotiated. Smaller quantity can also be paid via western union/paypal if you need. Discuss your payment concerns with us and we'll help you with the best solution.

Q What about after-sale service?

Well, client will need to pay frieght and we do not bear any freight cost if product was damaged by human during warranty period.But the freight(back and forth ) is for our account if prouct was damaged by itself.We will provide free parts to replace during 3-5 years warranty. Technical issues we're happy to assist you anytime with video conference call on what's app, wechat for your convinient, for the sake of client can use our product correctly without any harssel.