Professional pre-sale service & after-sale service
We are direct manufacturer of Fitness Equipment and have been specialized in this field more than 10 years. And we are not only a supplier but we hope to be business partner and grow up together with all of our clients.
For now, we have already exported our machines to all over the world nearly 100 countries, so we are very familiar with the global market and also very familiar with the customs in the world
we XINRUI attend Interenational Sport Show every year




 

FAQ

 Q: How can I buy from you?

1. You can take a browse on our website http://xrfitness.en.made-in-china.com
and choose the items you like, tell us the item number, Send the inquiry through our website .
2.You tell us what kind of style you need ,we will promote the models for you. No matter in which method,our salesmen will reply you within 8 hours and help you to next 

 Q:What is your payment terms?

1.There are mainly payment methods for normal orders:  T/T ,  L/C ,  Western Union , e-checking.

 2.For order we accept 30% deposit, the balance will be paid before shipping .

 Q:delivery time and shipment date ?

1. delivery time : within 30 days after getting your payment , first we will delivery the goods to Tianjin/Qingdao port .

2. Shipment date : when get all payment , we will contact with cargo agent at Tianjin /Qingdao , and check the shipment date .

3. When confirm the shipment date , we will tell you . and tell you the time how long for the lading port to delivery of the port.

 Q:about Consignee and Notify Party  ?

1, One of them must be is company , company will help you to make clearance .

2, if personal name , you can contact local cargo agent to help you to deal with clearance before ship .

 Q:How can I ship and when can I get my order?

1.By express(DHL,UPS,FedEx, TNT China Post and so on) door to door service,

   However it is expensive than by sea and by air but very fast and convenient.

2. By sea:You need to do customs clearance .   it is much cheaper than by air and by express.

Q:when will you get all the documents for clearance?

1, original bill documents :

For clearance , some country's clearance will need Original bill .

usually ,it is 5 days after shipment date ,  we can get the bill of the lading .  it is about 7-10 days from our place to your door by Fedex  .  so it is  12-15 days after  shipment date , you can receive all the Original documents .

2, Telex Release documents :

It is 3 days after shipment date , we can send documents by email to you . you re-send our email to your cargo agent to deal with clearance .