Our Service
1.All of our products can be offered at OEM, such as custom logo, packaging, etc.
2.All our product will be strictly tested before we delivered to you.
3. we will try our best to provide the lowest shipping cost for you.
Warranty
1.Our product warranty is one year since the date of purchase.
2.We have the after-sale service. If any comments or questions after received our item, please e-mail us immediately, we will answer you as soon as possible.
FAQ
*What's the MOQ and lead time?
For our existing mold items, normally we don't have strict MOQ, samples or trial order is available.
Our sample lead time 2-3days, our production lead time is 10-15days, which also based on the order quantity.
*Can I brand the items with our own logo/Brand?
Yes, we do provide OEM & ODM service.
*What's the payment terms you accept?
Our payment term: T/T(30% down payment, 70% balance before shipment),
for small batch orders, normally we accept Paypal payment, for bulk order we have HK HSBC account or Western Union account.
*How can I get a sample to check quality?
Please just forward me the sample order summary (include the exact item number, preferred colors, sample quantity), then I will make the sample PI for your approval, after received your payment through Paypal, I will send out the sample to you
*When can I get the prices?
Within 12 hours after we received your inquiries.
*How about the shipping?
For sample dispatch, we normally send through International Courier door to door(such as DHL, FedEx, UPS, TNT etc.),for bulk order, we normally ship by air or by sea, based on clients requirement. we will offer the most reasonable way for our clients.
If any questions or comments, please kindly feel free to contact us.